Septech out, Ozzikleen in

So, continuing in the saga of the wastewater treatment system. We are now almost certain to be going with an alternative supplier: Ozzikleen

Dad's email from Feb 3rd:

Hi again. I have good news on the septic system. I have heard nothing from Mike at Septech, even after my second phone call and his promise to action his second quote that very afternoon.

So today I called Ozzi-Kleen again. Their sales manager got in touch with a plumber in Castlemaine who is a regular installer of these systems over the last 6 years or more. He phoned me and spoke for quite a long time. I will be meeting him on the block next week. He is very interested in doing the plumbing of the house. He has 3 men working for him. He said he likes to get the owners to install the irrigation system because it is cheaper for them then and they better understand the system. He said he could arrange the delivery of the system to the block. I will give him all things needed to quote the job and discuss plans for development next week when I am there. I hope you don't expect me to chase after Mike for a quote any longer - if quoting is so difficult how might getting the work done and servicing be later. No, I am not disposed to use Septech any longer. It is your call of course, but I have to be frank.

Update (April 2009): After Dave stepped in and started chasing, we did eventually get a quote from Septech - but it turned out to be just the same as the standard one they'd sent us months earlier, without any of the in-between discussion incorporated. A little annoying... Then, when we looked into Ozzikleen a little more, it sounded like their system might be better anyway. Specifically it isn't so sensitive, you wouldn't have to restrict yourself to just special cleaners, and it seemed like it would be less hassle to install. Also, Ozzikleen had a plumber locally (well within 1 hour's drive which counts as local there!) who was interested in the work - and crucially able to meet our timing. So, in the end, Ozzikleen is who we chose.